3 Smart Ways to Exceed Your Customers’ Digital Expectations

Customer experience (CX) is taking the forefront as businesses discover its strong correlation to revenue growth. The drive to become an experience-focused business doesn’t just come from the C-suite. Anyone with a deep understanding of today’s digital mandate and a strong vision for what digital experiences can do for customers and the business can lead the charge. Sign up now to stay connected to show you the three smart ways to exceed your customers’ digital expectations, along with real-world success stories, to help unlock your organization’s potential.

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Empowering the assembly line


Toyota was already planning to deploy Microsoft Teams to connect its diverse lines of business and improve productivity, when the pandemic hit. A six-month launch plan was reduced to three weeks, connecting 40,000 people across the company and enabling a more efficient method for virtual troubleshooting of processes. Learn how Teams supports the company’s culture and ideals.

Toyota Motor North America Migrates 40,000 to Microsoft Teams in Three Weeks

How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready.

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Schneider Electric How Microsoft Teams helped create a successful HR marketing campaign


How open communication created a successful HR marketing campaign: Schneider Electric had already established a culture of diversity and inclusivity, and Microsoft helped to put on a lens on that for their HR marketing campaign. Using Teams provided the backbone for the preproduction work of commination, deciding ideas for production, and having the tools needed to share ideas and keep it all running smoothly. Teams has been the key tool used for the company to keep those collaborations and contributions going.

5 Reasons to Start Using Teams

Since its launch, Microsoft Teams has become the fastest growing app in Microsoft history with more than 330,000 companies worldwide using it. Learn new ways to use the app on a daily basis. Here are 5 reasons why you should start using Teams today for enhanced workplace connection and collaboration. Don’t wait, collaboration brings innovation and success.

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Engage employees, improve productivity, and build team cohesion

After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and innovation help remote and on-site deployment assistance prepare teams for hybrid work—meeting the needs of employees and increasing productivity and satisfaction no matter where they work.

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Azure App Service

Microsoft Azure App Service is a fully managed platform for building, deploying, and scaling your web apps. Work with .NET, .NET Core, Node.js, Java, Python, and PHP—in containers or running on Windows or Linux. Subscribe to stay connected so we can help you build your app services on Azure—all while meeting rigorous, enterprise-grade performance, security, and compliance requirements.

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Digital transformation and the customer experience

Seamless communication, creativity, and immediacy are key factors in the digital transformation of the customer experience. As customers face pandemic-induced circumstances driving accelerated digital adoption, companies are finding they must develop a strategy for digital transformation catering to the needs of the modern-day user. That user demands authenticity, personalization, and empathy.

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Spotlight on Teams

Don’t miss out on the latest technology news. This Forbes article outlines the latest announcements for the Teams Platform at Virtual Microsoft Build 2020. Key points include integration with Microsoft Power Platform and further opportunities with Power BI, Teams app development, and scheduling management improvements with the platform. Subscribe now.

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