Many organizations struggle to scale support operations without slowing down service. Microsoft’s internal HR team faced the same challenge and turned to Microsoft Copilot in Dynamics 365 Customer Service. The result: a 20% increase in case throughput, faster onboarding for support agents, and smarter routing of inquiries. This customer story showcases how generative AI is improving both employee experience and operational efficiency. Read and share the article with your team to see how Copilot could improve their own service processes. Connect with LogicCloud IT, Inc. for help implementing Copilot.
Icertis Features
Contracts impact every department, but many organizations struggle to manage them effectively. This whitepaper, “Icertis Features,” details the breadth of Icertis features currently available on the platform, including AI-powered insights, integrations with Microsoft applications, and enterprise-wide compliance tools. Download the whitepaper to explore the capabilities in depth, and contact LogicCloud IT, Inc. to discuss how Icertis can transform contracting in your business.
Coles Supermarkets embraces AI and cloud applications
Deploying AI and building modern cloud apps is hard when infrastructure gets in the way. This short customer story video shows how Azure Arc empowered Coles Supermarkets to drive AI innovation and application modernization to simplify management across environments, accelerate development, and implement enterprise-grade governance. Watch the video to learn how Azure Arc supports real business innovation. Contact LogicCloud IT, Inc. to talk about deploying similar solutions for your business.
AI security and Zero Trust
As organizations adopt AI tools and services, protecting the data that fuels them becomes critical. The eBook “AI Security and Zero Trust” shows how these two forces strengthen each other. Download the eBook for a deep dive into building a resilient, modern security strategy. Contact LogicCloud IT, Inc. to talk through what that looks like for your organization.
The Business Guide to AI Solutions
Choosing the right generative AI path is one of the most important decisions for business leaders today. This eBook, “The Business Guide to AI Solutions,” makes sense of the options and shows how each can deliver business value. It also highlights key industry trends, like the rise of AI agents and the push for customization. Download the eBook to understand which approach fits your needs best, and contact LogicCloud IT, Inc. for tailored strategy consultation.
New Technology: The Total Economic Impact of Microsoft 365 Copilot as used by Nonprofits
Organizations face pressure to prove the value of every technology investment. This Forrester analyst report provides independent analysis of the cost savings and organizational benefits enabled by Microsoft 365 Copilot in nonprofits. Read the report for data-driven insights on ROI, then contact LogicCloud IT, Inc. for a personalized discussion on applying these results to your environment.
View: New Technology: The Total Economic Impact of Microsoft 365 Copilot as used by Nonprofits
How conversational AI is changing contract management
Manual reviews drain time and increase risk. This video demonstrates how the Icertis Interactive Insights Copilot makes contract analysis instant and intuitive, using AI to highlight key clauses and summarize terms. Watch to see how you can benefit from shorter cycles, reduced risk, and more intelligent decisions. When you’re ready, reach out to LogicCloud IT, Inc. to learn how to deliver faster results with Icertis.
The First 90 Days: How to Prepare for Your First Board Meeting as a Security Leader
Executive teams and boards are demanding clear connections between security and business priorities. This eBook, “The First 90 Days: How to Prepare for Your First Board Meeting as a Security Leader,” outlines a practical four-step framework — the “four B’s” — for building board confidence and ensuring alignment. Download the eBook to explore the framework in detail and contact LogicCloud IT, Inc. for guidance on applying these strategies to your business.
View: The First 90 Days: How to Prepare for Your First Board Meeting as a Security Leader
KIOXIA Data Center SSD Data Sheet
Organizations running cloud-based and scale-out workloads need SSDs that balance performance, reliability, and efficiency. This datasheet, “KIOXIA Data Center SSD,” details KIOXIA’s CD8 and XD8 series SSDs, built with BiCS FLASH™ 3D flash memory and in-house controllers to optimize performance while safeguarding data with features like power loss protection. Download the datasheet today and contact LogicCloud IT, Inc. to discuss how KIOXIA SSDs can strengthen your storage strategy.
The AI Decision Brief
Generative AI is more than a trend; it’s a new platform shift transforming business and technology at scale. The eBook, “The AI Decision Brief,” explores what’s driving this change, from evolving AI scaling laws to the infrastructure fueling it. It also outlines how organizations can align their business, tech, and data strategies to realize AI’s full impact. Download the eBook to start building your generative AI roadmap. Contact LogicCloud IT, Inc. for personalized guidance on Copilot strategy and implementation.