Responsible AI: Why it matters and how we’re infusing it into our internal AI projects at Microsoft

AI adoption is accelerating, although responsible development is still a work in progress for many organizations. This blog explains how Microsoft is applying responsible AI principles across its internal projects — from design frameworks to cross-functional governance. Read this piece to see how embedding ethical guidelines and accountability measures into development workflows creates better, safer AI outcomes. Contact LogicCloud IT, Inc. to talk through how responsible AI can take shape in your environment.

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Brother Workflow Solutions: Special Solutions Team

Standard office technology often fails to meet the needs of specialized work environments. Whether it’s a logistics firm needing custom print labeling, or a medical group requiring HIPAA-compliant workflows, your business depends on tools that fit your world, not the other way around. This brochure introduces the Brother Special Solutions Team (SST), a group of engineers and industry experts who work directly with organizations to build customized workflows, configurations, and device features. Download the brochure to see how Brother addresses unique challenges with tailored, out-of-the-box solutions. Reach out to LogicCloud IT, Inc. for a consultation on how Brother can meet your business’s specialized needs.

View: Brother Workflow Solutions: Special Solutions Team

10 essential insights from the Microsoft Digital Defense Report 2024

Organizations face unprecedented challenges from sophisticated attackers and new risks created by AI. The article, “10 Essential Insights from the Microsoft Digital Defense Report,” highlights the latest research and top trends shaping today’s threat landscape. Read the article for insights, and contact LogicCloud IT, Inc. for a conversation on applying these findings in your environment.

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Microsoft HR speeds case throughput 20% with Copilot in Dynamics 365 Customer Service

Many organizations struggle to scale support operations without slowing down service. Microsoft’s internal HR team faced the same challenge and turned to Microsoft Copilot in Dynamics 365 Customer Service. The result: a 20% increase in case throughput, faster onboarding for support agents, and smarter routing of inquiries. This customer story showcases how generative AI is improving both employee experience and operational efficiency. Read and share the article with your team to see how Copilot could improve their own service processes. Connect with LogicCloud IT, Inc. for help implementing Copilot.

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Icertis Features

Contracts impact every department, but many organizations struggle to manage them effectively. This whitepaper, “Icertis Features,” details the breadth of Icertis features currently available on the platform, including AI-powered insights, integrations with Microsoft applications, and enterprise-wide compliance tools. Download the whitepaper to explore the capabilities in depth, and contact LogicCloud IT, Inc. to discuss how Icertis can transform contracting in your business.

View: Icertis Features

Coles Supermarkets embraces AI and cloud applications


Deploying AI and building modern cloud apps is hard when infrastructure gets in the way. This short customer story video shows how Azure Arc empowered Coles Supermarkets to drive AI innovation and application modernization to simplify management across environments, accelerate development, and implement enterprise-grade governance. Watch the video to learn how Azure Arc supports real business innovation. Contact LogicCloud IT, Inc. to talk about deploying similar solutions for your business.

The Business Guide to AI Solutions

Choosing the right generative AI path is one of the most important decisions for business leaders today. This eBook, “The Business Guide to AI Solutions,” makes sense of the options and shows how each can deliver business value. It also highlights key industry trends, like the rise of AI agents and the push for customization. Download the eBook to understand which approach fits your needs best, and contact LogicCloud IT, Inc. for tailored strategy consultation.

View: The Business Guide to AI Solutions

New Technology: The Total Economic Impact of Microsoft 365 Copilot as used by Nonprofits

Organizations face pressure to prove the value of every technology investment. This Forrester analyst report provides independent analysis of the cost savings and organizational benefits enabled by Microsoft 365 Copilot in nonprofits. Read the report for data-driven insights on ROI, then contact LogicCloud IT, Inc. for a personalized discussion on applying these results to your environment.

View: New Technology: The Total Economic Impact of Microsoft 365 Copilot as used by Nonprofits

How conversational AI is changing contract management


Manual reviews drain time and increase risk. This video demonstrates how the Icertis Interactive Insights Copilot makes contract analysis instant and intuitive, using AI to highlight key clauses and summarize terms. Watch to see how you can benefit from shorter cycles, reduced risk, and more intelligent decisions. When you’re ready, reach out to LogicCloud IT, Inc. to learn how to deliver faster results with Icertis.