Marks & Spencer Embraces the Future of Retail with Microsoft Teams for Frontline Workers


In its journey to becoming a digital-first business, British retailer Marks & Spencer embraces Microsoft Teams and deploys Surface Go 2 devices to frontline workers across hundreds of stores in the United Kingdom. Watch this video to discover how Microsoft helps Marks & Spencer empower frontline workers to spend more time interacting with customers and co-workers on the shop floor while reducing paper use and improving work/life balance.

Best Practices for AI Security Risk Management

This blog examines Microsoft’s latest efforts to tackle what it sees as a growing gap between the security and popularity of AI systems. Microsoft’s ML team recently published a framework that explains how organizations can gather information on their use of AI, analyze the current state of their security, and create ways of tracking progress. The blog also provides a link to that report.

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REI Connects with Customers for Virtual Outfitting

Outdoor apparel retailer REI modernizes the frontline worker experience by equipping employees on the shop floor with iPads and other Apple mobile devices and Microsoft 365 productivity tools. This customer story highlights REI’s creative use of Microsoft Teams to create an online virtual outfitting solution. Get the story for a look at results including high customer satisfaction and improved agility.

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