Introducing the Queues app: Enabling customer engagement in Microsoft Teams | Microsoft Community Hub

Disconnected tools can slow service and frustrate customers. The new Queues app in Microsoft Teams addresses this by routing and organizing incoming chats, helping teams respond faster and more effectively. Read the blog to see how the app enables better customer experiences and improves internal workflows. For tailored implementation guidance, contact LogicCloud IT, Inc. today.

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Data Security Index 2024 Report

As AI use grows, organizations face pressure to protect data while also keeping pace with evolving threats. The Microsoft Data Security Index examines how forward-thinking teams are leveraging AI to enhance visibility, strengthen detection and response capabilities, and reduce incident volume. Download the report for research-backed strategies and contact LogicCloud IT, Inc. for guidance on using AI to boost your data security outcomes.

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Secure Future Initiative

As threats evolve, the foundation of your security must change too. This report outlines the progress Microsoft is making through the Secure Future Initiative, a multiyear commitment to redesigning how its products are built, tested, and operated. With a focus on AI defenses, software engineering discipline, and operational resilience, this report offers insight into what modern security should look like. Download the report and connect with LogicCloud IT, Inc. for personalized guidance on implementing Secure Future Initiative principles.

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Focus on what matters most

This infographic highlights three ways Microsoft 365 Copilot delivers results across productivity, business process improvement, and secure scalability. It includes real stats from SMB users who’ve experienced faster turnaround times, more efficient content creation, and stronger first drafts. Check out the infographic to see how AI fits into your existing tools and connect with LogicCloud IT, Inc. to talk about strategy.

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SOC Workbench – Threat Investigation


Security leaders know that speed matters when responding to threats. This video demo showcases how the eSentire SOC Workbench enables analysts to move from alert to actionable response with unmatched speed and precision. Watch the demo to understand how this SOC could strengthen your defenses, and contact LogicCloud IT, Inc. to explore a personalized deployment.

Azure Arc-enabled data services

Hybrid and multicloud environments are here to stay. This infographic illustrates how Azure Arc-enabled data services deliver consistent, cloud-native capabilities across your on-premises, multicloud, and edge environments. View it to see how to address legacy challenges like patching, manual scaling, security gaps, and governance with a single platform. Contact LogicCloud IT, Inc. to explore how this solution can reduce costs and increase operational efficiency.

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Mobile Solutions: Printing and Scanning

Label-printing functionality is essential for many mobile apps, but building it from scratch is time-consuming and resource-intensive. This datasheet outlines how Brother’s mobile SDKs for Android and iOS enable developers to integrate labeling with minimal coding. Download the datasheet to see how these SDKs accelerate development and reduce support overhead. Have questions about implementing labeling in your environment? Contact LogicCloud IT, Inc. for guidance.

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Boost customer engagement with live chat in Microsoft Teams


In today’s business landscape, you should expect timely, tailored support. This video highlights how one of the world’s largest education providers uses Microsoft Teams live chat to streamline service and boost engagement. Watch the video to see how Teams helps simplify customer interaction and increase satisfaction. For personalized advice, contact LogicCloud IT, Inc. to explore how Teams can improve your service delivery.

Microsoft 365 E5 and Microsoft Security Copilot: Forging a security environment to protect SHUEISHA creativity | Microsoft Customer Stories

Protecting sensitive IP calls for layered protection and real-time response. This customer story shows how SHUEISHA used Microsoft 365 E5 and Microsoft Security Copilot to strengthen its Zero Trust approach and protect the creativity at the core of its business. Read the full story and reach out to LogicCloud IT, Inc. to learn how AI-powered tools can support your own security evolution.

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