Engage your customers with the Queues app in Microsoft Teams


Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact LogicCloud IT, Inc. for help designing a Teams strategy that meets your service goals.

Your Printing Is Not as Secure As You Think

Many organizations still overlook the vulnerabilities in their print environment, including unattended printouts and limited traceability. This solution brief outlines seven key strategies to enhance print security, making it a valuable resource for closing gaps. Read the brief to learn how to address document-level risks and reduce exposure across your print infrastructure. For help applying these strategies, contact LogicCloud IT, Inc. to schedule a print security consultation.

View: Your Printing Is Not as Secure As You Think

SEB takes Zero Trust to the bank with Entra ID and Microsoft Defender solutions | Microsoft Customer Stories

In highly regulated industries like banking, security must be seamless, strong, and scalable. This customer story shows how SEB Group modernized access and identity protection using Microsoft Entra ID and Zero Trust principles. Read the story to see how similar solutions could benefit your organization, then contact LogicCloud IT, Inc. to explore what’s possible.

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Broadcom Ethernet NIC Portfolio Product Brief

Organizations face growing demands for performance, security, and reliability across their networks. This product brief highlights how Broadcom’s Ethernet NIC portfolio delivers the industry’s broadest set of options, from 1G to 400G, backed by advanced security, efficiency, and more than two decades of leadership. Download the brief to see why Broadcom NICs are trusted across all major OEM platforms. Then, contact LogicCloud IT, Inc. for insights on how these solutions fit your specific environment.

View: Broadcom Ethernet NIC Portfolio Product Brief

Introducing the Queues app: Enabling customer engagement in Microsoft Teams | Microsoft Community Hub

Disconnected tools can slow service and frustrate customers. The new Queues app in Microsoft Teams addresses this by routing and organizing incoming chats, helping teams respond faster and more effectively. Read the blog to see how the app enables better customer experiences and improves internal workflows. For tailored implementation guidance, contact LogicCloud IT, Inc. today.

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Data Security Index 2024 Report

As AI use grows, organizations face pressure to protect data while also keeping pace with evolving threats. The Microsoft Data Security Index examines how forward-thinking teams are leveraging AI to enhance visibility, strengthen detection and response capabilities, and reduce incident volume. Download the report for research-backed strategies and contact LogicCloud IT, Inc. for guidance on using AI to boost your data security outcomes.

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Secure Future Initiative

As threats evolve, the foundation of your security must change too. This report outlines the progress Microsoft is making through the Secure Future Initiative, a multiyear commitment to redesigning how its products are built, tested, and operated. With a focus on AI defenses, software engineering discipline, and operational resilience, this report offers insight into what modern security should look like. Download the report and connect with LogicCloud IT, Inc. for personalized guidance on implementing Secure Future Initiative principles.

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Focus on what matters most

This infographic highlights three ways Microsoft 365 Copilot delivers results across productivity, business process improvement, and secure scalability. It includes real stats from SMB users who’ve experienced faster turnaround times, more efficient content creation, and stronger first drafts. Check out the infographic to see how AI fits into your existing tools and connect with LogicCloud IT, Inc. to talk about strategy.

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SOC Workbench – Threat Investigation


Security leaders know that speed matters when responding to threats. This video demo showcases how the eSentire SOC Workbench enables analysts to move from alert to actionable response with unmatched speed and precision. Watch the demo to understand how this SOC could strengthen your defenses, and contact LogicCloud IT, Inc. to explore a personalized deployment.

Azure Arc-enabled data services

Hybrid and multicloud environments are here to stay. This infographic illustrates how Azure Arc-enabled data services deliver consistent, cloud-native capabilities across your on-premises, multicloud, and edge environments. View it to see how to address legacy challenges like patching, manual scaling, security gaps, and governance with a single platform. Contact LogicCloud IT, Inc. to explore how this solution can reduce costs and increase operational efficiency.

View: Azure Arc-enabled data services